Returns & Exchanges
At Nano-treat, we stand by the efficacy of our advanced skincare formulas and offer a 30-day window for returns if you are not completely satisfied with your purchase. To ensure product integrity and hygiene, we accept returns on items that are unopened or gently used within the specified timeframe.
Initiate Your Request
Contact our dedicated support team at [email protected] with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring the RA number is clearly marked on the outside of the box to facilitate faster processing.
Ship the Item
Drop off your package at any authorized carrier location using the prepaid shipping label provided by our team during the initiation phase.
Receive Your Refund
Once our laboratory team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing